We deliver between 24 and 72 hours working days in mainland France. We also deliver internationally between 3 to 8 working days.

We are confident that you will be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return your product for a refund or exchange.

Return conditions:

- Products must be returned in their original condition, unused and in their original packaging.
- Products must be returned within 30 days of the date of purchase.
- Return costs are the responsibility of the customer.

Return procedure:

- Please contact our customer service for a returns number and instructions on how to return your product.
- Pack your product carefully and send it to the address indicated in the return instructions.
- Once we have received and verified your return, we will issue a refund or exchange, depending on your choice.

Refund :

- Refunds will be issued to the original payment method within 7 business days of receiving your return.
- Delivery costs are not refundable, except in the event of a manufacturing defect or damaged product.

Exchange :

- If you would like to exchange your product for another model or color, please contact our customer service for a returns number and instructions on how to return your product.
- Once we have received and verified your return, we will send your exchange within 7 to 14 business days.

We are committed to providing excellent customer service and responding to any questions or concerns you may have. If you have any questions regarding our returns policy, please contact our customer service.

We can be reached Monday to Sundays from 9:00 a.m. to 8:00 p.m. at the following email address: contact@thebearded.com