We deliver within 3 to 5 business days in mainland France. We also ship internationally within 3 to 18 business days.

We are confident you will be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your product for a refund or exchange.

Return Conditions:

- Products must be returned in their original condition, unused, and in their original packaging.
- Products must be returned within 14 days of receipt.
- Return shipping costs are the responsibility of the customer.

Return Procedure:

- Please contact our customer service to obtain a return number and instructions on how to return your product.
- Carefully package your product and send it to the address provided in the return instructions.
- Once we have received and inspected your return, we will process a refund or exchange according to your preference.

Refund:

- Refunds will be issued to the original payment method within 5 to 10 business days of receiving your return.
- Shipping fees are refundable.

Exchange:

- We only replace items that are initially defective or damaged.
- Once we have received and inspected your return, we will send your exchange within 7 to 14 business days.

We are committed to providing excellent customer service and addressing all your questions or concerns. If you have any questions about our return policy, please contact our customer service team.

You can reach us Monday to Sunday from 9:00 AM to 8:00 PM at the following email address: contact@thebearded.fr.